• Tom Paolella

Was Tireless in Helping Us Locate the Specific Car We Wanted

“We recently used Tom’s services to purchase a 2017 Audi Q7. In addition to this model being a popular car, we had very specific criteria regarding colors and options, all pointing to a low probability of room for negotiation. Tom was tireless in helping us locate the specific car we wanted and helped to educate us

along the way. He not only negotiated a great price on the car, but also an increase in our trade in value. If this was the end of our experience with Tom we would have been tremendously satisfied with Tom’s services. However our car buying experience continued for weeks following the purchase of the car. While we were very happy with the car, we absolutely regretted one of the add-on’s we purchased which really tainted our satisfaction with the car buying experience. Tom wrote emails, made calls (perhaps some threats :) and did his magic and was able to get the dealership to accept a return on an add-on that was close to $2,000. He went above and beyond the call of duty and was always in my corner anytime something came up (and things always came up). I couldn’t be happier with our decision to use Tom’s services and will be telling everyone we know about Tom!” – Marie, Philadelphia PA