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  • Tom Paolella

No Haggling, No Negotiations, No Anxiety!

“I consider myself fortunate to have been a friend of Tom's for over 12 years. When I first heard about his car consulting business a few years ago I thought it sounded like a great idea and couldn’t wait to one day use his unique services. That opportunity came last month when my wife and I finally decided to upgrade the car she was driving; and we were not disappointed. In fact, we were thrilled with our entire experience with Tom! His knowledge, passion and professionalism were apparent in every aspect of the process, and we ended up leasing a 2017 Kia Sportage for a monthly rate that we never even dreamed was a possibility. We were specifically looking for a small/mid-sized SUV equipped with enhanced safety features and the new driver assist packages (which her old car lacked).

Not only did Tom provide valuable input on all the vehicles we researched, he even created a spreadsheet detailing the various features available in each one. He arranged multiple test drives -- something that would have taken us weeks to accomplish on our own. We literally showed up, drove the cars, asked some questions and were on our way to the next dealership; no haggling, no negotiations, no anxiety!

Once we decided on the Kia, Tom went to work -- taking personal time out of his Memorial Day weekend no less -- and secured the deal on that Monday! And not only did he get an excellent price for our trade-in, but when I informed him that I had lost the title, he went directly to the DMV website and within minutes I had a text with step-by-step instructions on how to get a duplicate copy. From start to finish everything could not have gone more smoothly! I have always been someone who has no problem paying for a service if it provides VALUE to me and my family. I must say, I'm having a hard time thinking of another service and/or business I've used in the past several years that has provided better value than Car Concierge Plus provided in this situation. He saved us time, money and helped us avoid the usual stress that comes with the car buying process. And most importantly, my wife is now behind the wheel of a newer, SAFER vehicle. Unless you sell cars for a living, I highly recommend using Tom and CCP next time you're in the market for a new car. You won't regret it. Tom, thank you again for all your help! You rock buddy!” - Brian & Kristen, Basking Ridge, NJ


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