• Tom Paolella

Handled All the Painful Steps


“When we were referred to Tom and Car Concierge Plus, we weren't sure what to expect from the service. We thought that this may be the best or craziest way to buy a new car. But after one conversation with Tom we were sold. By working with Tom on just this one deal I can’t imagine buying another car without his service. We all know how difficult it can be when dealing with the slick mangers and pushy salespeople at the car dealer.

Tom handled all the painful steps in the process so we could focus on finding the perfect car for us. Tom gave us recommendations tailored to our needs, set up our test drives, kept the pressure salesmen at bay, found our specific car (trim and color combination) and negotiated the entire deal (below dealer invoice) including two trades.

We couldn't be happier with our new Audi Q5! We really can’t thank Tom enough for how great he was to work with and for making our car buying experience so enjoyable. If you are in the market for a car you can’t go wrong working with Tom and Car Concierge Plus. Thanks again Tom and we will be repeat customers when it’s time for our next car.” - Paul Oliva and Diana Mattina, Hoboken, NJ