• Tom Paolella

Got Us a Great Price

“When I shop (for anything), I want to know what the thing costs. I want to pay for it. I want to take it home. That's it. I certainly don't want to engage in a psychological duel with a predator sporting a silk tie and then break out the magnifying glass to read the fine print so I can understand what this pile of documents I'm signing is trying to tell me. Suffice it to say, I have nothing but disdain for the traditional car

buying experience. So when I found out baby #2 was on the way and the family needed a minivan, I went to Car Concierge Plus. From the first phone call, Tom was attentive, understanding, and was able to answer all of my questions. I told him what we were looking for, and in what price range, and within a day he had sent us a list potential candidates. Then he set up the test drive for our favorite choice, so all we had to do was show up and drive. No fast talking sales folk, no pressure to buy. When we made our choice, Tom went to work and got us a great price on the van and even managed to get us more than DOUBLE what they were initially offering us for our trade in. As an added bonus, Tom even did some research and found out there was an open recall issued against this model for a minor thing. He then convinced the dealership to send the van out to have the issued addressed prior to sale. Tom's service paid for itself many times over financially and also saved us a mountain of stress. I highly recommend his service and will definitely be doing business with him again. Thanks Tom!” – Jack, Manahawkin NJ