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  • Tom Paolella

Couldn’t Believe the Process Had Been so Easy

“If you want to buy a great vehicle at an amazing price in the most stress-free, hassle-free and efficient way possible, enlisting Tom’s help is a no-brainer. Living in NYC, my husband and I had been without a car for years. When we decided to take the plunge, we started looking online and visiting dealers ourselves, but we quickly became frustrated with the time, research and runaround that it required. On top of that, the whole process was new to us, and it was a little intimidating. Enter Car Concierge Plus. I knew Tom from years ago and was intrigued by his service, but I assumed it would be expensive and wasn’t sure how it all worked.

But dreading the thought of visiting yet another dealership, we set up a call with Tom to learn more and quickly realized this was exactly what we needed at a surprisingly low price. We sent him an email with details on the vehicle we were looking for - a very specific Jeep - and one week, a few emails and a couple of phone calls later, Tom had our perfect vehicle waiting. All we had to do was we show up to the dealer to do a quick test drive, sign the papers and head home - no haggling over the price, no wondering if we were getting a good deal, and no pressure. Tom took care of all of that for us and was there for us every step of the way. We drove out of the lot with a smile on our faces and couldn’t believe the process had been so easy.

If we had known, we would have done it long ago. Why work with Tom? He’s a great guy. He’s patient. He loves cars and knows a LOT about them. He is an expert at the car buying process. Give him a few details and he will find the car you want, negotiate the best price, give you advice on things you didn’t even think to ask about, and make sure you are taken care of both in your interactions with him as well as with the dealer, who will know you have an expert on your side. Tom’s help was worth far more than we paid, and we are thrilled with our new Jeep. We will definitely work with him for our future vehicle purchases!” - Ashley & Mark, Brooklyn NY


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